Should outdoor units be covered in winter?
No. Rheem heat pumps operate year-round and should never be covered. Similarly, air conditioners that operate seasonally are built to withstand an outdoor environment and should not be covered.

Should a thermostat be set to "auto" or "on"?
Preferably auto. That way, the fan operates only when the temperature requires it. This is the most used and the most efficient setting. However, there are advantages to using the "on" setting. Air is constantly filtered through the unit's air filter, and the constantly circulating air results in an even temperature throughout the house.

Can shrubs or flowers be planted around an outdoor unit?
Yes. However, we recommend that plants be no closer than 18 inches to the unit. This allows for plenty of room for air circulation in and out of the unit. Without this room for air circulation, the unit could overheat, resulting in a premature need for service.

If an outdoor unit needs replacing, should the indoor unit be replaced too?
Yes. Rheem air conditioning and heating units are designed to operate as a complete, matched system. The efficiency rating is based on the entire system. Replacing the entire system ensures the system will be reliable and efficient.

How do I know what size unit our house needs?
Ask your Rheem dealer. He will consider many factors before making a recommendation. Factors like … size of the house, climate, the number and type of windows installed, insulation, and even the number of people living in the house.

What do rating numbers mean?
The U.S. government requires an efficiency rating of all air conditioning and heating equipment. The rating reflects the percentage of energy used efficiently, with a high rating indicating high-efficiency. 


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